Sometimes, not knowing something is itself a clue to what you don’t know.
Consider: your significant other is mad at you, and you have no idea why. Sure, forthright communication would be best – but remember, you have to meet halfway there. The fact that you don’t know why they’re upset might be why they’re upset.
Confusing and frustrating? Sure. But not less true.
Consider leading a team in business. All of your people are constantly about to quit, because people outgrow jobs. Do you know why they’re going to quit, specifically? Do you know if they’re frustrated by the work, getting better offers, or have a problem with a colleague?
If you don’t know, then that’s the reason. It’s important that you know, and not knowing is a sign that you aren’t holding up your end of the relationship. That’s the tie that binds, and you need to be aware of it.
The Opportunity Machine 