Mistakes Were Made

A lot of people in my household, myself included, made some big mistakes this weekend.

Errors in judgment, poor behavior, it all seemed to happen. We all ended up with something to apologize to someone else for this weekend.

What a wonderful opportunity to practice grace, forgiveness, and (of course) responsibility!

The most important thing when a mistake is made: own it. “Yes, that was absolutely my mistake and I shouldn’t have done that.” Don’t make excuses. Don’t explain why you did it. Don’t introduce mitigating circumstances. Certainly don’t bring up ways the other person has made related mistakes in the past, or how they might actually be partially responsible for this one. Let me be clear: doing any of those things makes you a jerk.

Owning the mistakes makes apologizing for it remarkably easy. Correcting it even easier. All the hard stuff is out of the way as soon as you admit you made a mistake in the first place.

And when someone does that, they’re remarkably easy to forgive.

Joy in the Water

It’s so easy not to do things. It’s a curse, how easy it is. But things are good – partially because it’s good to be active, but also because activity leads to opportunity.

Everything you plan to do comes with ten things you didn’t plan. Conversations and observations and moments of joy when one of your kids unexpectedly pets a shark in the aquarium when they weren’t brave enough to before.

There are little gems in every corner but the one you’re in, so go and do something.

It’s Giving

Sometimes we give because we want someone else to have, and sometimes we give because we want to not have, and sometimes we give because we want to get.

Wanting someone else to have something is also a value judgment. Maybe they don’t want it! Maybe what is a pleasure for you is, for them, a burden.

Sometimes we feel guilty about getting rid of something – or we feel shamed, like we were wrong to get it. Then we alleviate that shame on someone else’s back; it’s not a waste if this other person ends up enjoying it! Sometimes that means we’ve just given someone else our problem.

Reciprocity is real, and I don’t necessarily think it’s bad. But if you’re giving a gift simply because you’re imagining it’s a token for an obligation from them in the future, you have not only missed the point but you’re going to be sorely disappointed more often than not.

The point is, giving can be complicated. That doesn’t mean you shouldn’t do it, of course. It just means it isn’t a perfect gesture that always results in a good outcome. When we look at our actions that we know may cause some harm but are necessary, we consider them more carefully, execute them with more tact. When we’re doing something that we think by default is “all upside,” we’re often careless. “Why should I consider this person’s feelings or situation at all? I’m giving them a gift! They should be grateful and happy!”

Maybe. But if you actually want people to happy, you have to place that desire above your own satisfaction.

Catch and Release

One thing that has always annoyed me is when any authority figure tries to catch someone breaking a rule at the expense of actually preventing the transgression in the first place.

The most obvious example is the “speed trap.” You have a police cruiser parked somewhere that can’t be seen from the road, often in a spot where drivers might be prone to driving faster than the posted speed limit. Often it’s the case that a low speed limit makes sense during high-traffic times during the day, but a higher speed is perfectly safe in the evening or on the weekends, but speed limits don’t work like that.

So lo and behold, someone zips by that cruiser and then boom, on come the lights and sirens and the driver gets a nasty ticket. It always struck me as transparently exploitative. If the goal of speed limits is safety, then the aim of enforcement should be to keep people safe – and letting people break a law designed to keep them safe just so you can catch them doing it is deliberately putting lives at risk, right? You could have parked your cruiser in plain sight and everyone would have slowed down. The roads would be safer – but the town wouldn’t get its ticket money. When you see that, you can’t unsee it. Either the police are deliberately putting people’s lives at risk to make money, or they aren’t putting people’s lives at risk because the speed limit could easily be higher (or time-dependent) without making anyone less safe. Whichever it is, it clearly serves the agenda of the authority figures and not the people they have authority over.

That’s an obvious example, but the pattern is everywhere. You can see it in the behavior of almost anyone whose job is to enforce rules. Principals who wait until they know kids are smoking in the bathroom to barge in and catch them instead of just being more visible so they don’t try. Bosses who ambush their employees during slow times to try to catch them surfing the internet instead of just managing them more productively. Even parents do this kind of thing to their kids, all the time.

It’s all designed to intimidate. Authority through fear. They don’t want to overly punish, necessarily – that’s why these figures often “catch and release,” giving mild punishments along with the reminder that “they’re always watching.” It’s to get as many people on their “first offense” as possible, so that combined with the fact that they now think that hidden authority figures could be anywhere, they get paranoid and (in theory) stay on their best behavior all the time.

There are two problems with it: One, “authority through fear” is just bad in general. It doesn’t teach people to value a system proactively, it makes that system their enemy. Maybe you need people to have this sort of paranoia-based adherence in a prison, but in most systems, your goal isn’t just obedience to a rule set, it’s respect for the system and environment itself. Running a school like this doesn’t make kids want to be a part of the learning environment, it makes them treat school like a prison.

Which brings us to the second problem: When people view the system they’re in as an enemy, they start resisting. Fear-based authority breeds rebels. And it breeds smart rebels. People learn how to beat speed traps, sneaky principals, overbearing parents. In fact, they have the advantage – the authority figure is ruling through fear, and once you’re not afraid anymore, a little paranoia just makes you sharp. Once you start treating the system of rules as a game to be beaten and outsmarted instead of something you respect, it’s trivially easy to beat it most of the time.

Don’t enforce rules this way. If you have behaviors in any system you oversee that you don’t want people to engage in, then give them reasons not to engage in them. Some people still will! But some people still will no matter how you try to enforce rules. But when people respect their environment, it happens far less, because people won’t generally want to. And that’s always more powerful than them being afraid to.

Contagious Stress

Some people just thrive on handing you stress. They’re stressed about everything, in a constant state of neurotic panic, and they try to give it to you. They might do this by trying to pull you into their panic with emotional outbursts. They might try to let their own lack of project management skills overflow into work that they try to get you to do. Whatever the form of the contagion, you need to remember to innoculate yourself.

Just because someone else is in a high/negative emotional state doesn’t mean you have to be. Their urgency is not currency by which they buy your attention. If they can’t take a few deep breaths and circle back to you at a scheduled time, then don’t make exceptions. Don’t trade your own sanity to someone who’s just going to chew it up.

Take a Hint

If you actively look for a hint about someone else’s desires, it’s shockingly easy to find. That’s because almost no one ever picks up on hints naturally. If you try to drop a hint about something you want, exactly zero people will get it. You have to just be direct.

Which means if you want to be a completely beloved superhero to someone, all you have to do is observe them intentionally for a little bit, pick out one thing they expressed that they want, and then deliver it to them along with the phrase, “I noticed you said you wished you had [X] the other day, so here you go.”

You see why it works? It’s not because of [X]. Whatever [X] is, it doesn’t matter at all. The only thing that matters is that for one tiny, brief moment, this person will understand what it’s like to be truly paid attention to. Someone actually cared about them enough to do something unbidden and listened to them enough to figure out a thing they’d want done.

It’s incredibly easy. No one ever does it, but it’s not because it’s hard. It’s just because people’s brains are tuned to their own needs, and they don’t bother to look. The only tricky part is that it actually requires you to “activate” that part of your brain intentionally, because it will virtually never pick up on those things automatically.

But if you ever want someone to like you, there you go.

The Tree & The River

Time for another episode of “Johnny dispels a folksy truism!” Today’s example: “If you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” (First, there’s no evidence that this was ever actually said/written by Albert Einstein, the person to whom it is commonly attributed.)

Okay, so this one isn’t entirely wrong, but it’s woefully incomplete and therefore unhelpful. Yes, if you judge someone by what they can’t do, they’ll seem incompetent. That’s so obvious it’s pretty much tautological, so I don’t know why that alone would be helpful to anyone. The intended meaning seems to be that you should judge people by what they’re good at when evaluating their overall competency or intelligence. To that extent, that’s true – but the analogy is terrible.

If you judge a fish by its ability to swim, it’s not a genius – it’s normal. All fish can swim. And in fact, that’s where people mostly lose the power of their own special talents.

See, in the life of humans, people specialize into all sorts of skills and abilities. But simply by nature of how things work, people with similar talents mostly hang out and work together. In other words, if you’re a really great engineer, you probably mostly hang out and work with other engineers. You’re a fish hanging out with other fish. You might be a fantastic engineer, but you’re normal.

This is how people end up radically devaluing their own skills. They’re hanging out with the exact tiny faction that is least impressed by whatever they can do, because the other members of that faction can all do it, too. Other fish aren’t impressed by your ability to swim. But to most other animals, it’s amazing!

So yeah, if you’re a fish – the monkeys won’t think you’re very smart if you try to climb a tree. But if you can show them how your ability to swim is valuable to them, then suddenly you’re the most incredible thing they’ve ever seen, because they can’t do that. But it was always the monkeys you needed to impress. Trading them something that can only be found on the riverbed for something that can only be found at the top of a tree enriches you both.

In other words, the fish that hangs around with monkeys is more likely to be thought of as a genius. Not because it can’t climb trees like everyone else, but because it can do something they can’t do at all. The missing piece is the ability to explain the value of that unique skill. And that’s the trap – the fish often hang around with other fish because at least the fish get it. The other engineers don’t think you’re special, but at least you don’t have to explain to them why engineering is a useful skill. But that’s called the “comfort zone” for a reason. You’re too comfortable there to be special, valuable, needed.

Try hanging out with the people that don’t get it. Help them to. Once they do – you’re a genius.